Privacy policy

Lavanika Academy Pty Ltd Privacy Policy

Updated January 14, 2023

This is the Privacy Policy for Lavanika Academy Pty Ltd ACN 663 950 605 (“Privacy Policy“).

This Privacy Policy describes how Lavanika Academy Pty Ltd collects, uses, and shares your personal data whether you interact with us on our websites, or in person (including by phone or when visiting our training centers). Lavanika Academy Pty Ltd may also link to third parties on our services or make study material available for viewing via thrid party applications such as Google Drive. Lavanika Academy Pty Ltd Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

By agreeing to this Privacy Policy pursuant to our Lavanika Academy Pty Ltd Website Terms and Conditions and any other agreements that apply (the “Terms”), or as otherwise contemplated by this Privacy Policy:

1. You consent to our collection, use, storage, disclosure, sharing, and means of protecting your information, including any Personal Information, in accordance with the terms of this Privacy Policy; and

2. This Privacy Policy applies to the Lavanika Academy Pty Ltd Website and all related sites, applications, Services, and tools regardless of how you access them; and

3. This Privacy Policy applies to any electronic communication that you have with Lavanika Academy Pty Ltd.

You can view this Privacy Policy online at https://www.lavanika.academy/privacy

1. What is “Personal Information”?

1.1 The Privacy Act 1988 (Cth) currently defines “personal information” as meaning an information or an opinion about an identified individual or an individual who is reasonably identifiable:

1.1.1 Whether the information or opinion is true or not, and

1.1.2 Whether the information or opinion is recorded in a material form or not.

1.2 If the information does not disclose your identity or enable your identify to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

2. What information do we collect?

2.1 The kind of information we collect from you will depend on how you use the Website and our Services. The information may include Personal Information, data on the pages you access, device identifiers, your location, standard web log data, Services related data, and other information as described in the following paragraphs of this clause 2.

2.2 Throughout this Privacy Policy, we use the term “Personal Information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider Personal Information to include information that has been made anonymous and does not identify a specific person (including a Member).

2.3 The personal information we collect and hold about you may include: email address, phone number, name, address, audio and video recordings and photographs.

3. How we collect your personal information?

3.1 We may collect personal information from you whenever you input such information into the Website.

3.2 We may collect personal information that you provide to us when we communicate with you.

3.3 We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

4. Purpose of collection

4.1 The primary purpose for which we collect personal information is to provide you with our Services and information about our Services.

4.2 We may also use your personal information to (secondary purposes):

a. provide the website, our services and customer support;

b. resolve disputes, collect fees and troubleshoot problems;

c. prevent potentially prohibited and illegal activities and enforce our Terms, which can be viewed at https://www.lavanika.academy/terms ;

d. customise, measure and improve website;

e. contact you by any means of electronic communication as requested or agreed by you; or any other purpose that are essential or incidental to the primary purpose, and other secondary purposes set out above.

4.3 We customarily disclose personal information only to our service providers who assist us in operating the website and services. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

4.4 By using our website and/or services, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activities. Our direct marketing material will include a simple means by which you can request not to receive further communication of this nature.

4.5 If we cannot collect information from you for our primary purpose, and to the extent necessary our secondary purposes, it will likely be impossible for us to provide you with our Services.

4.6 De-identified information generated by the Website, which includes data relating to your use, and use by others, of the website, is used by us for our internal business development purposes.

5. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us at privacy@lavanika.academy

6. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us at privacy@lavanika.academy. All complaints will be considered by Privacy Office and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. We aim to acknowledge receipt of all complaints within 10 working days; and resolve all complaints within 90 working days, however, this may not be possible in all circumstances. Where we cannot resolve a complaint within 90 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint.

7. Overseas transfer

Your personal information may be transferred to recipients located in the United States of America and other foreign countries. You consent to us transferring your personal information to in the United States of America and other foreign countries, in the knowledge that if your personal information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian Law.

8. GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.

9. How to contact us about privacy

If you have any queries, or if you seek access to personal information, or if you have a complaint about our privacy practices, you can contact us as privacy@lavanika.academy

10. Glossary

In this Privacy Policy, the terms in bold in the left column in the following table have the corresponding meaning unless repugnant to the context.

Defined term

Definition

Lavanika Academy Website Terms and Conditions means

- Our Website Terms and Conditions published on the Website from time to time. For the avoidance of doubt, if there is no document titled End User Licence Agreement Lavanika Academy Website Terms and Conditions then any document published on the Website which imposes terms and conditions on use of, or access to the Website, and if more than one, then each of them.

Lavanika Academy Pty Ltd means

- Lavanika Academy Pty Ltd ACN 663 950 605

Terms means

- As defined in the introduction to this Privacy Policy.

Authorised Recipient means

- A person to whom we are authorized to disclose your information under the terms of this Privacy Policy.

Content means

- Any textual, visual, aural content, including without limitation: text, images, sounds, videos, animations, documents, data, files containing human readable content, any works or subject matter other than works created by a person as protected by copyright laws, or any combination of these things. But expressly excluding any functional software or module that forms a part of the System upon which the Content is stored or accessed.

Electronic Communication means

- Any means of communicating electronically, which includes without limitation:

a. Email;

b. Facsimile;

c. Any web chat service;

d. Any social media messaging service;

e. File sharing or document transmittal service;

f. Any video conferencing service;

g. Any other form of communication which is conducted using any internet connection, or other means of transmitting data, or streaming media.

Privacy Policy means

- This document, or any previous version, or future variation or replacement as the case requires.

Related Entities means

- Has the meaning provided in the Corporations Act 2001 (Cth).

Services means

- Any service that is, or may be, provided by Us.

Candidate means

- A visitor to, or any person that accesses any feature of, the Website.

Website means

- Our website which may be accessed at: https://www.lavanika.academy